Upgrading to Embarcadero Prism XE2 and getting updates

By: Tim DelChiaro

Abstract: Information on which updates and upgrades you may be eligible for and how to get them

The update and upgrade process for Embarcadero Prism XE2 is a little different from some of our other products. When you purchase Embarcadero Prism XE2 (or Delphi Prism XE) standalone, it includes access to updates, new feature upgrades, and major version upgrades for a year. When you purchase Prism as part of RAD Studio, maintenance is optional.

Here is some information on which updates and upgrades you may be eligible for and how to get them.

    If you have Delphi Prism XE (standalone)

  • Users with a current maintenance agreement received a notification by email when Embarcadero Prism XE2 became available. That notification included information on getting a license and download for the new version from the maintenance portal. If you didn’t receive the email or can’t find it, contact our support team at http://www.embarcadero.com/support for assistance.
  • Users with recently expired maintenance should contact their Embarcadero sales representative about renewing and reinstating their maintenance so they can get the new version.
  • Users with maintenance that expired some time ago can get Embarcadero Prism XE2 by purchasing a new license.

    If you have RAD Studio XE which includes Delphi Prism XE

  • Users with a current maintenance agreement received a notification by email when RAD Studio XE2 (including Embarcadero Prism XE2) became available. That notification included information on getting a license and download for the new version from the maintenance portal. If you didn’t receive the email or can’t find it, contact our support team at http://www.embarcadero.com/support for assistance.
  • Users with recently expired maintenance should contact their Embarcadero sales representative about renewing and reinstating their maintenance so they can get the new version.
  • Users with RAD Studio maintenance that expired some time ago or who don’t have a maintenance agreement can get Embarcadero Prism XE2 by purchasing a RAD Studio XE2 upgrade (available from the Embarcadero online stores, sales team, and partners).

    If you have Embarcadero Prism XE2

  • Users with a current maintenance agreement can get both new feature updates and bug fix updates for Embarcadero Prism XE2 from the Prism registered user download page at http://downloads/embarcadero.com/reg/prism
  • Users without a current maintenance agreement can get bug fix updates for Embarcadero Prism XE2 from the Prism registered user download page at http://downloads/embarcadero.com/reg/prism. Users without maintenance are not eligible for updates that include new features.

    If you have RAD Studio XE2 which includes Embarcadero Prism XE2

  • Users with a current RAD Studio maintenance agreement can get both new feature updates and bug fix updates for Embarcadero Prism XE2 from the RAD Studio registered user download page at http://downloads/embarcadero.com/reg/rad_studio
  • Users without a current maintenance agreement can get bug fix updates for Embarcadero Prism XE2 and other RAD Studio tools from the RAD Studio registered user download page at http://downloads/embarcadero.com/reg/rad_studio. Users without maintenance are not eligible for updates that include new features.

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