QualityCentral windows client user guide

By: John Kaster

Abstract: User information specific to the windows client for QualityCentral

    QualityCentral Windows Client Guide

See the general QC user guide.

The Windows GUI client has two main modes of operation -- working with a dataset (either creating or viewing), and query mode. By default, the client starts in "dataset" mode.

    Getting started

Downloading

Installing

Logging on

Online or Offline

    Tasks

    Searching

Keyword searching is not yet implemented. It will allow you to put in discrete words for the short and long descriptions, and work arounds.

Query mode

Standard queries

Saving custom queries

    Viewing data

Navigating

Report List

The report list is a data grid that can show most of the fixed-length columns in the dataset. It defaults to showing the report number and the short description. You can display the report list by clicking the grid icon on the main form, or selecting the "View|Report List" menu.

Customizing columns

You can view as many columns of the dataset as you want by right-mouse clicking on the grid and selecting "Modify Columns ..." from the context menu. When you select this menu option, you'll see a dialog that allows you to specify the columns you want to see in the grid. We'll select a few more columns to display:

Hide image

Modifying columns

Sorted view on a single column

You can change the display order of the data in the grid dynamically by clicking on the column heading. If you want to toggle between from ascending and descending order for a specific column, simply click on it again. For example, click on the Last Name column a few times and see the way display order is instantly changed.

Sorted view on multiple columns

You can also sort on multiple columns by holding down the shift key and clicking on a column to add to the sort list. If you Shift+Click on it again, you will reverse the display order for that column only. If you Shift+Click on the column again, you remove it from the sort order. Clicking without a shift will make the column you click on the only column in the sort order.

In the following screen shot, the report list is sorted by last name, then first name by doing the following:

  1. Click on Last Name column header
  2. Shift+Click on First Name column header

Hide image
Click to see full-sized image
Sorting on multiple columns

Note the small numbers inside the arrows. The arrows indicate the direction of the sort for that column, and the number indicates that columns position in the sort order.

Creating or Editing

    Describing

Short description

Steps

Reproducing

Attachments

    Collaborating

Commenting

Rating

You can rate a report either from the context menu for the report list grid, or from the menu option "Activities|Rate Report ..." You can rate as any reports in QualityCentral. In fact, you are encouraged to rate as many reports as you can. Once you have rated a report, the client indicates this in the detail view for that report. For example, if I have rated report #113 (QC#113) as a 5, I would see:

Rating: 5 / 4.75

If I have not rated it, I would see:

Rating: None / 4.75

You should rate a report for its clarity and level of detail. For example, you may want to use the following criteria for rating reports:

5 - well written, clear description and steps
4 - has a description and steps but perhaps a little ambiguous
3 - missing either steps or description
2 - missing either steps or description, and the one that's there is ambiguous
1 - can't even tell what the person is talking about

Rate every report you possibly can. It doesn't take long to rate a specific report. The more accurate you can get with your ratings, the better the data in QC becomes. This raises the effectiveness of Borland's processing of the report in QC. See the article Calculating the community point spread.

Voting

Voting differs from rating by forcing you to be more selective. You are limited to 5 votes per project. You can use all 5 votes on one report, or vote on different reports for that project. Votes are given a much higher importance than a rating, because you have to be selective with your votes.

Anyone can rate any report. Ratings reveal the general feeling of the community as to the quality and clarity of an entry. Voting is used to cause the good reports to really bubble to the top. Votes will prioritize the high quality reports. They will tell Borland which reports are important to the community.

Think of 100 reports. 25 are rated 1 and 2, 25 rated 3, and 50 are rated 4 and 5. That means that there are 50 really good reports of real value in the database. Which ones are really important, however? The votes will cause those good reports to be ranked.

That same example used above (QC#113), also has some votes for it. Of course, both the votes and the ratings for this item may change by the time you see it, but it works for discussion purposes. Since I've voted for it once, I see:

Votes: 1 / 12

If I had not voted for it, I would see:

Votes: None / 12

As I mentioned previously, you can use all your votes for a project on one report if you so choose.

Work arounds

Verifying

Tracking

Server Response from: ETNASC03