Registration problem: Repeating registration wizard with JBuilder 6

By: Christopher Moeller

Abstract: Explanation of why the Registration Wizard might appear each time the product is launched

Question:

After proceeding through the Registration Wizard for JBuilder 6 I finally receive a message:

Registration has completed successfully

When I click next, however, the first screen of the registration wizard appears again (indicating that I should register); the permanent license file is not created.


Answer:

This behavior will occur if the serial number you are attempting to use does not match the product that was installed. For example, if JBuilder 6 Professional was installed, but you attempted to use a JBuilder 6 Enterprise serial number, the product would fail to register and the Registration Wizard will repeatedly appear. To fix this, use the serial number matches the product that is installed.


Server Response from: ETNASC04